Marketing & Service Operations Consultancy

We also provide value addition in the areas of Marketing and Service Operations

Optimise Marketing budgets by analysing promotions and reviewing ROIs

With a clear focus of what is the financial outcome reuired while implementing campaigns, we provide indepth analysis pre and post marketing campaigns without losing control over the marketing budget.

Design and implement Partner programs

Having loyal customers is critical for consistent and sustainable business. Partner programs help to achieve this. We work with you as a team to understand your business and design effective programs.

RMA solutions

If Sales is important, equally important is the after Sales process. RMA (Return Material Authorization) is one of the most challenging areas for any Retailer/ Distributor and the Customer. We help to design effective RMA processes with the optimal budget. We also help to evaluate Service Centres and provide consultancy on how to improvise the Service Operations.

Customer Support process optimisation

It is said that it takes much lesser effort and it is cost effective to retain existing customers compared to acquiring new customers. We work with our clients to address challenging areas of Customer pain points and implement appropriate solutions within the Corporate guidelines and the available budget.